3.4Multi-Platform Reputation
9.8/15
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
Jetco Mechanical Plumbing & Heating serves Edmonton with a focus on professional, punctual service and steady communication. Customers point to a team that shows up on time and keeps them informed. A 66.2 N49 Trust Score earns it a place among Canada's Top 100.
Google star rating (Bayesian-shrunk so a 5.0 from 8 reviews can’t outrank a 4.7 from 1,200), review volume, recency and velocity.
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
HTTPS, mobile performance (PageSpeed + Core Web Vitals), key pages, schema.org markup, a contact email, content depth and Safe Browsing.
Google Maps local-pack rank (or knowledge-panel presence) combined with review volume.
Years in business from domain-registration age, Google Knowledge Graph founding year, or “since 19xx / family-owned” cues in review text.
Listed on ThreeBestRated / BBB, plus award mentions (“Best of”, “Consumer Choice”) in reviews.
Whether the business is listed on n49 and/or surfaced as an n49 result in Google search.
Total review volume across all platforms and how many platforms carry the business.
Multi-location footprint: franchise brand, multiple Google Business listings, or service-area landing pages on the website.
Platform breadth, contactability (website / email / phone) and review volume.
How many social platforms the website links to, plus Facebook engagement.
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By Darren Shaw on Apr 21, 2026 Verified by Google
What a great company! We called about two failed sump pumps, and they were able to send someone out right away to replace them. The technician who came out was so professional, smart, kind, and friendly. He explained everything very clearly and was extremely considerate about ensuring that he kept everything clean. He figured out a clever way to get all the water out without running hoses through our house, which was appreciated because we didn't want any extra work or mess. The sump pump installation and replacement work was done at the highest quality standards. At the end of the job, he cleaned up the work area to be absolutely spotless. I will definitely be calling Jetco for all our future plumbing and heating needs.
Update: I forgot to mention that the price was surprisingly reasonable. For the service call and replacement of two sump pumps it was around $650. I honestly expected it to be much more.
Update #2: had them out again today to repair a leaky toilet. Excellent job again. Identified and solved the problem quickly, no mess, great cleanup, friendly service, excellent price.
By Kenzie King on Apr 14, 2026 Verified by Google
Jordan recently completed maintenance on our tankless water heater, and the experience was excellent. He was friendly, efficient, and clearly knowledgeable in his work.
I find their pricing is higher than their competitors but, I’ve consistently had positive experiences with Jetco Mechanical. Their service quality and workmanship have always been reliable, and I’ve never had to request a return visit to address any issues.
By Vida Drah on Feb 6, 2026 Verified by Google
Matthew made repairs on my Navien water heater. He was professional in the way he carried himself. He first explained what the issue was, what caused it, and how it was going to be fixed. He also showed me how the mechanism in the broken part had failed and thereby causing the issue; also how the mechanism looks like in the replacement part. He additionally gave maintenance tips and timelines to consider replacing the pump. It's good to be in the know. He knows his stuff! His explanations were systematic, which helped me understanding. I'm very happy with the work he's donework.
By Tim Sloan on Jan 23, 2026 Verified by Google
I’ve had technicians Matt, Zach, Jon, Lee, and Johnny and more out to our company’s rental properties many times, with support from Joleen in dispatch, and every experience has been outstanding. The entire team is professional, reliable, and always great to work with. They consistently go above and beyond to get the job done right.
Highly recommend them for all your HVAC and plumbing need , they’re truly the best!
From the Entire Avana Rentals team !
By Mark McCormack on Oct 7, 2025 Verified by Google
Johnny was personable and easy to chat with while he worked and quickly fixed my sink and toilet. These guys have big hearts and do their best to go up and above. My place was a mess due to a 138 day hungerstrike I am on but he worked around it and still finished the job quickly, cleanly and throughly. Give him a promotion!
