Brown's Plumbing & Heating is a well-regarded Winnipeg name handling both plumbing and heating work. Reviewers point to skilled workmanship, punctual arrivals and a team that keeps them in the loop. Its 73.1 N49 Trust Score places it among Canada's Top 100.

Why this 73.1/100 trust score — the facts behind each point
Trust Score73.1/100
Google Reputation
22.2/25

Google star rating (Bayesian-shrunk so a 5.0 from 8 reviews can’t outrank a 4.7 from 1,200), review volume, recency and velocity.

Multi-Platform Reputation
12.5/15

Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.

Website Quality
7.1/10

HTTPS, mobile performance (PageSpeed + Core Web Vitals), key pages, schema.org markup, a contact email, content depth and Safe Browsing.

Local SEO Visibility
8.9/10

Google Maps local-pack rank (or knowledge-panel presence) combined with review volume.

Business Longevity
5/5

Years in business from domain-registration age, Google Knowledge Graph founding year, or “since 19xx / family-owned” cues in review text.

Awards & Recognition
3/10

Listed on ThreeBestRated / BBB, plus award mentions (“Best of”, “Consumer Choice”) in reviews.

N49 Trust Signals
1.5/5

Whether the business is listed on n49 and/or surfaced as an n49 result in Google search.

Brand Strength
3.2/5

Total review volume across all platforms and how many platforms carry the business.

Service Area Coverage
4.3/5

Multi-location footprint: franchise brand, multiple Google Business listings, or service-area landing pages on the website.

Consumer Trust Indicators
3.5/5

Platform breadth, contactability (website / email / phone) and review volume.

Social Media Presence
2/5

How many social platforms the website links to, plus Facebook engagement.

Total Trust ScoreBased on 11 verified trust factors
73.1/100
Excellent

73.1% Trust Rating

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4.9

833 Reviews

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C

By Cathy Marinelli on Mar 6, 2026 Verified by Google

Excellent service from Browns Plumbing and Heating! Ryan was friendly, efficient, and got our furnace maintenance done quickly. Great peace of mind and fair pricing. Five
Star

J

By Joanne Proulx on Mar 2, 2026 Verified by Google

Brown's was very quick to send a technician the same day (Sunday) to deal with our emergency service which we appreciated so much as other plumbing places who advertised they were open 24 hours didn't even return my call. The Heating and Plumbing Technician, Madi, was a pleasant person and very knowledgeable in her field. I would definitely call Brown's for any further Heating or Plumbing service we may need in the future and would definitely request Madi as the Technician. Thank you Madi and thank you Eva for scheduling Madi as our technician.

J

By john dupuis on Jan 23, 2026 Verified by Google

Hi , having put in a Mitsubishi heat pump(air) which needed servicing and all sorts of issues had arisen after spending time with it and in addition needing new expert. I was very very pleasantly surprised to see Ryan show up at the door . He is by far the best person we have had here, and I have had the top of Winnipegs experts here . Ryan is especially customer orientated
and an extremely competent, knowledgeable , and we will not hesitate to use him in the future.

A

By Alison Edel on Jan 21, 2026 Verified by Google

Browns helped me out in a pinch when my furnace decided to act up in the middle of winter. I had three appointments in total and each technician and sales staff was respectful, knowledgeable and thorough. From diagnosing the issue to helping install a new unit, the process was seamless. I would definitely use Browns again and would recommmend to family and friends.

K

By Kailey Pye on Nov 17, 2025 Verified by Google

Our air conditioning suddenly stopped working during the summer time and we turned to Brown’s Heating and Plumbing based on their excellent reviews—and we’re so glad we did! From start to finish, their team was professional, knowledgeable, friendly and a pleasure to work with. I had limited understanding of how an air conditioning system operates, and the technicians took the time to explain everything in detail and helped us choose the most suitable unit for our home. The installation process was seamless, and the team was incredibly accommodating with scheduling. They ensured we were fully informed about maintenance and warranty details before leaving. Overall, Brown’s exceeded our expectations, and I would highly recommend their services to anyone in need of quality HVAC work.

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Canada’s Top 100 Plumbing Companies 2026

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