5Multi-Platform Reputation
8.8/15
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
Second Plumbing And Heating & Air Conditioning holds 4.9★ across 332 reviews as a trusted plumbing provider in Edmonton, AB. Reviewers repeatedly call out its punctuality, communication, professionalism. It ranks among Canada’s Top 100 Plumbing Companies with an N49 Trust Score of 63.2/100.
Google star rating (Bayesian-shrunk so a 5.0 from 8 reviews can’t outrank a 4.7 from 1,200), review volume, recency and velocity.
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
HTTPS, mobile performance (PageSpeed + Core Web Vitals), key pages, schema.org markup, a contact email, content depth and Safe Browsing.
Google Maps local-pack rank (or knowledge-panel presence) combined with review volume.
Years in business from domain-registration age, Google Knowledge Graph founding year, or “since 19xx / family-owned” cues in review text.
Listed on ThreeBestRated / BBB, plus award mentions (“Best of”, “Consumer Choice”) in reviews.
Whether the business is listed on n49 and/or surfaced as an n49 result in Google search.
Total review volume across all platforms and how many platforms carry the business.
Multi-location footprint: franchise brand, multiple Google Business listings, or service-area landing pages on the website.
Platform breadth, contactability (website / email / phone) and review volume.
How many social platforms the website links to, plus Facebook engagement.
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By Andy Sung on Jun 5, 2026 Verified by Google
Excellent experience with Second Plumbing And Heating & Air Conditioning. Muhammad and Todd were professional, knowledgeable, and easy to work with. They installed our new air conditioner efficiently, kept the work area tidy, and made sure everything was working properly before they left.
The installation was smooth from start to finish, and the quality of their workmanship was excellent. I would definitely recommend this company to anyone looking for reliable HVAC service. Thank you, Muhammad and Todd!
By Fiona Guo on Jun 3, 2026 Verified by Google
Todd and Mohammed did an outstanding job installing the AC at my house. They were professional, hardworking, and paid great attention to detail throughout the entire installation process. They worked efficiently, answered my questions, and made sure everything was completed properly before leaving.
I am very happy with the quality of their work and would highly recommend this company to anyone looking for reliable and skilled technicians. Thank you, Todd and Mohammed, for your hard work and excellent service!
By chang liu on May 20, 2026 Verified by Google
Had a great experience with Second Plumbing & Heating for our AC installation. Alex and Eric were professional, friendly, and worked very efficiently. They explained everything clearly, kept the work area clean, and made sure the system was running perfectly before leaving.
The installation looks very clean and professional, and the AC is working great. You can tell they have lots of experience. Definitely recommend Alex, Eric, and the team at Second Plumbing & Heating if you’re looking for reliable HVAC service!
By Zachary Zhang on May 7, 2026 Verified by Google
Had a really good experience with Second Plumbing and Heating today. Alex and Tod were professional, easy to talk to, and did a great job with the installation.
They worked efficiently, answered all my questions, and made sure everything was done properly. The quality of work was excellent and they cleaned everything up before leaving.
Very happy with the service and would definitely recommend Alex, Tod, and the team at Second Plumbing and Heating!
By WEN WANG on May 5, 2026 Verified by Google
Excellent experience from start to finish. The installers arrived on time, were professional, friendly, and kept everything clean throughout the installation. The Lennox AC works great, runs very quietly, and the installation quality looks excellent. Communication was smooth and there were no surprises or hidden costs. Very happy with the service and would highly recommend them!
