Multi-Platform Reputation
5.4/10
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
Mr Rooter Plumbing of Toronto ON is a plumbing company serving Toronto, ON, rated 4.8★ across 2,372 reviews. In its reviews, punctuality, professionalism, workmanship come up again and again. Our N49 Trust Score puts it at 78/100 — enough to make Canada’s Top 100 Plumbing Companies.
Google star rating (Bayesian-shrunk so a 5.0 from 8 reviews can’t outrank a 4.7 from 1,200), review volume, recency and velocity.
Ratings on Yelp, Facebook, BBB, HomeStars and TrustedPros — their average, how much they agree, and how many platforms carry the business.
HTTPS, mobile performance (PageSpeed + Core Web Vitals), key pages, schema.org markup, a contact email, content depth and Safe Browsing.
Google Maps local-pack rank (or knowledge-panel presence) combined with review volume.
Years in business from domain-registration age, Google Knowledge Graph founding year, or “since 19xx / family-owned” cues in review text.
Listed on ThreeBestRated / BBB, plus award mentions (“Best of”, “Consumer Choice”) in reviews.
Total review volume across all platforms and how many platforms carry the business.
Multi-location footprint: franchise brand, multiple Google Business listings, or service-area landing pages on the website.
Platform breadth, contactability (website / email / phone) and review volume.
How many social platforms the website links to, plus Facebook engagement.
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By Karen Lee on Jun 11, 2026 Verified by Google
I am “wow”ed by my experience with Victoria! She is extremely knowledgeable and cares! These are some of the reasons why:
1. She is a clear communicator for even the most complex of problems
2. She took the time to sit on the phone with me while I called insurance - who does that?
3. She also noticed other problems in the house that would have to be addressed that were ticking time bombs.
Would 💯 recommend her and this company. Very professional and courteous!
Karen
By Paul Welbergen on May 18, 2026 Verified by Google
The service was great. Quicker than I expected. The technicians were friendly, polite and professional. They were very focused on the job and did a great clean up. There was no mess left behind.
I got financing through Mr. Rooter with 6 mos. no interest.
I live in Newmarket close to Mullock and Bayview.
By rob de ocampo on Apr 28, 2026 Verified by Google
John and Owen, with nearly 20 years of plumbing experience, quickly identified the root cause of the water issue: roots. Unlike other contractors who charged my landlord and didn’t provide a free estimate, John responded promptly and offered a fair price comparable to the Jiffy app. Unlike others who couldn’t supply their license numbers or provide a free estimate, John was transparent and efficient. Thank you for job well done and solving my basement flooding issue
By Susan on Apr 28, 2026 Verified by Google
I am absolutely delighted with the work that Pouya and his crew did fixing our drainage problem. They came quickly, assessed the situation and then proceeded to do an excellent job. They were fast, efficient, thoughtful, respectful of us and our property and were finished in a day and a half. They dug up half of our front lawn and some of our basement. When they were done the yard looked almost the same as when they started. We have a bit of work to do still in the basement, but they left it in a good way, and we know what to do to return it to its original condition. I don't wish drain problems on anyone, of course, but if you do find yourself in that situation, I unreservedly recommend Pouya and his team for the job.
By Wilma Sung-Kong on Jan 4, 2026 Verified by Google
We had a back flow in the floor drain and leak in the main stack around Christmas and New Year’s holiday. Totally frustrated. Luckily Mr. Rooter is a true 24/7 company. Technician showed up within an hour, fixed the back up problem and made recommendations. We live in an old house, and the pipes are due for replacement. Even though it’s expensive, but it’s worth it. The digging crew showed up on New Year’s Day and started working in -17 degree Celsius outdoor. Finished everything in less than 2 days, and clean up was superb. Overall the service was absolutely professional and efficient. Highly recommended.
