By Liju John on Jun 10, 2026 Verified by Google

We noticed leak in our basement that was intermittent and called Mr.Rooter Plumbing few months ago. Joseph came in and assessed and provided suggestions. We did not fix at that time. We called Mr.Rooter Plumbing today, asked for Joseph and glad he was available and came to fix it. Joseph was on time, quickly diagnosed the problem, and explained the repair process clearly. The work was completed efficiently. Although the price was higher than expected, Joseph’s excellent workmanship and professionalism made it worthwhile.

By C W on Jun 1, 2026 Verified by Google

Sean responded to a weekend house call to address a basement drain issue, and I was very impressed with his professionalism and dedication. From the start, he clearly explained his assessment plan and walked me through the process. Despite the challenges that come with troubleshooting in an older home, Sean remained persistent and methodical in identifying the root cause of the problem.

He was patient, took the time to answer all of my questions, and made sure I understood what he was doing every step of the way. What stood out most was his commitment to doing the job thoroughly—he stayed longer than expected to ensure the area was properly cleaned before leaving.

In addition to his technical expertise, Sean was a genuinely good-natured and pleasant person to work with. His professionalism, attention to detail, and customer-focused approach made a stressful situation much easier to manage. I highly recommend Sean and would not hesitate to call on him again in the future.

By Candace Cardy on May 9, 2026 Verified by Google

I had an excellent experience with this plumbing repair service. The plumber was professional, knowledgeable, and took the time to explain everything clearly before starting the work. What really stood out was how he went above and beyond his job to make sure everything was fixed properly and working better than before. He was incredibly helpful, respectful of my home, and made the whole process stress-free. The quality of the repair was outstanding, and you can tell he genuinely cares about his customers. I highly recommend this company to anyone needing reliable and honest plumbing work!

By Devin Nancekivell on Mar 6, 2026 Verified by Google

Very happy with my service. On the phone they were happy, polite and spoke clear fluent English. When the tech showed up He was very diligent, and went through several options while troubleshooting. Quick, quality service, would use Mr. Rooter again and recommend.

By Shannon Shorten on Dec 4, 2025 Verified by Google

Gerald at Mr Rooter deserves a special shout out. My mom has dementia and was convinced that she had a bigger problem then she had with a plumbing issue. She called a different company in the past who was happy to charge her a lot of money to basically not do anything. My mom called me and I spoke to Gerald to explain the situation, he understood and was extremely compassionate and helped her and most importantly did not charge her for work she did not need done and can't afford. I am very grateful he was the person that came out. My mom called me after and said he made her Christmas because she was going to use the money she set aside for gifts for the grandkids to pay for a plumber.
This review is let you know they are an honest company and have great people working there. Highly recommend.